Welcome Charlie home

INSTALLATION VIDEO

Learn how to safely move and install our battery-equipped induction range.

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Choose standard freight delivery or full-service installation

Charlie is a plug-and-play range designed to be easy to install with the right equipment and resources. It is heavy — 354 pounds — and requires two strong people to move.

We recommend choosing full-service installation at checkout, which is available from our installation partners in certain metropolitan areas.

Full-service installation includes:

  • Bringing Charlie into your kitchen
  • Uninstalling your existing range
  • Capping your gas line
  • Installing Charlie
  • Removing your old range from your home and taking it to a nearby recycling center

Standard freight delivery is available throughout the continental United States. It is suitable if you are already working with a contractor or installation resource and just need Charlie brought to your home.

Check service availability

Enter your zip code to see if full-service installation is available in your area.

installation video

Learn how to install Charlie

If you opt for standard freight delivery, watch the video below to see how to get Charlie safely in place and install it.

Installation manual

Get our installation manual, which also comes in the box the range ships in.

Our Modular Philosophy

Service and repair

Charlie comes with a two-year manufacturer's warranty — twice the industry standard.

We designed and built Charlie with modularity in mind so necessary repairs can be done quickly and effectively with the proper training.

Across the country, we work with local appliance repair companies to provide third-party service. Any warranty-able claim is covered. Repairs typically take less than one hour.

Visit our customer care page for assistance with service and repair.

Caring for Charlie

Our customer care manual contains essential safety instructions and troubleshooting tips. Download it for a deeper dive into the features we've designed and built for your cooking enjoyment.