Welcome Charlie home

INSTALLATION VIDEO

Learn how to safely move and install the world's first battery-equipped induction range.

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Choose standard freight delivery or full-service installation

Charlie is a plug-and-play range designed to be easy to install with the right equipment and resources. It is heavy — 354 pounds — and requires two strong people to move.

We recommend choosing full-service installation at checkout, which is available from our installation partners in certain metropolitan areas. It includes bringing Charlie safely into your home and removing your old gas range.

Standard freight delivery is suitable if you are already working with a contractor or installation resource and just need Charlie brought to your home.

Full-service installation

We have partnered with appliance installation companies who provide full-service installation to customers in:

  • The Greater Bay Area (Alameda, Santa Clara, San Francisco, San Mateo, Contra Costa, Marin, Sonoma, Napa, and Solano counties), Sacramento, Santa Cruz, and Humboldt and San Joaquin counties
  • Los Angeles, CA
  • New York City, NY
  • Boston, MA
  • Washington, D.C.
  • Seattle Metro Area & Western WA
  • Chicago, IL
  • Portland, OR

This delivery and installation option includes:

  • Bringing Charlie into your kitchen
  • Uninstalling your existing range
  • Capping your gas line
  • Installing Charlie
  • Removing your old range from your home and taking it to a nearby recycling center

It doesn't include electrical work, removal of gas piping, countertop, or cabinetry modifications.

To choose to have an installation partner provide this service, simply click "full-service installation" under the shipping options at checkout.

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Standard freight delivery

If you do not live in an area where full-service installation is available, choose standard freight delivery to get Charlie delivered to your home. We are confident that a local service provider near you can get your range into place successfully.

Watch our recommended method for safely moving and installing Charlie so you can learn more about the process. Our installation manual can be downloaded below.

What our customers say about Charlie

    Steady heat

    "The heat is so steady that I can trust it in a way I can't when I'm cooking with gas."

    Samin Nosrat
    Author of Salt Fat Acid Heat
    Skip the hassle

    "Not having to upgrade the electric was a huge bonus of choosing Charlie."

    David K.
    Peace of mind & joy

    "It's been a really joyful experience to be able to cook with her."

    Alyssa C.
    A happy Charlie-versary

    "We just had our one-year anniversary of our Copper install and I love it just as much as day one. More, actually!"

    Sarah R.
    Quick & responsive

    "Charlie controls the heat so quickly. You want it low, it’s low. You want it hot, it’s hot. There’s no time in between."

    Chef Chang Sivilay
    Amazingly quiet

    "It’s much quieter. On my gas stove, the fan was really noisy. With Charlie, you barely hear it at all."

    Susanna P.
    Plug & play

    "We chose Charlie because it allowed us to install an induction range without having the considerable cost, inconvenience, and delay of upgrading our electrical system."

    Peter L.
    Great customer service

    "We’ve been super grateful for all the great customer service you all have provided."

    Maya G.
    Beautiful

    "The oven worked perfectly and baked my pumpkin bread precisely on time. And I think the blue interior is soooo beautiful!"

    Ione Y.
    Intuitive

    "It's so intuitive. There really is no learning curve."

    Della S.
    My favorite things to cook are:

    "Sauces that require precise control, steaks, omelets…"

    Paolo S.
    Like magic

    "It feels like the future. Powerful, easy to clean, and safe enough to cook with my kid."

    Ilana C.
    The perfect blend

    "Whether you’re replacing a range or remodeling your kitchen, I wholeheartedly recommend Charlie—it’s the perfect blend of functionality and innovation."

    Chef Matt Dailey
    CEO & culinary coach at Playte Kitchen

    Installing Charlie

    Get our installation manual, which also comes in the box the range ships in.

    If you don't see a form, press refresh on your browser.

    Our Modular Philosophy

    Service and repair

    Charlie comes with a two-year manufacturer's warranty — twice the industry standard.

    We designed and built Charlie with modularity in mind so necessary repairs can be done quickly and effectively with the proper training.

    Across the country, we work with local appliance repair companies to provide third-party service. Any warranty-able claim is covered. Repairs typically take less than one hour.

    Visit our customer care page for assistance with service and repair.

    Caring for Charlie

    Our customer care manual contains essential safety instructions and troubleshooting tips. Download it for a deeper dive into the features we've designed and built for your cooking enjoyment.

    If you don't see a form, press refresh on your browser.